7win game Terms and Conditions

These terms and conditions ("Terms") apply to the 7win game platform and all services connected to it. By accessing this website, creating an account, or using any service, you are considered to have fully accepted these Terms.

7win game reserves the right to change, amend, or remove any part of these Terms at any time. Updated terms take effect from the date they are published on the website. It is the user's responsibility to check this page regularly.

These Terms are written in Bengali and that is the authoritative version. In the event of any dispute, the Bengali version will be considered final.

1.1 Scope of Services

7win game is an online gaming and betting platform offering slot games, live casino, cricket betting, and other gaming options. The platform aims to provide services around the clock, but temporary interruptions may occur due to maintenance or technical reasons.

A personal account must be created to use 7win game's services. Providing accurate and truthful information during registration is mandatory.

2.1 Account Guidelines

• Each person may create only one account. Managing multiple accounts is strictly prohibited.
• The name, mobile number, and date of birth provided during registration must be accurate.
• Keeping the account password confidential is entirely the account holder's responsibility.
• Allowing a third party to use or selling the account is prohibited.
• If identity verification is requested, the required documents must be submitted within the specified time.

2.2 Information Verification

7win game reserves the right to verify a user's identity at any time. Deposits or withdrawals may be temporarily suspended until verification is complete. If false information is provided, the account may be permanently closed and any funds held in the account may be forfeited.

7win game's services are only for individuals aged 21 or above. If this age requirement is not met at the time of registration, an account cannot be created.

• No person under the age of 21 may use this platform.
• Providing false information about age when creating an account is a direct violation of these Terms.
• The authority may verify age at any time using a national identity card or birth certificate.
• There is no provision for managing an account on behalf of a minor, and any adult who does so will be held responsible.

All financial transactions on 7win game are handled through Bangladesh's mobile financial services. bKash, Nagad, Rocket, and Upay are accepted for secure and fast payments.

4.1 Deposit Terms

• The minimum deposit amount is ৳500.
• Deposits must be made only from a mobile wallet registered in your own name.
• Depositing using a third party's mobile wallet is not permitted.
• If a deposit is unsuccessful, please contact us through the designated support channel.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally completed within 30 minutes to 3 hours.
• Account identity verification must be completed before making a withdrawal.
• If the wagering requirement of any active bonus has not been met, withdrawals may be restricted.
• Withdrawals will only be sent to the same mobile wallet used for the deposit.

For any payment-related issues, support is available 24/7 via live chat or email.

7win game offers various bonuses and promotional offers. All bonuses have their own wagering requirements, and bonus funds cannot be withdrawn until those requirements are met.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200; to withdraw, ৳1,200 × 20 = ৳24,000 must be wagered.

5.2 General Bonus Rules

• After receiving a bonus, the wagering requirement must be met within the specified time.
• The maximum bet amount using bonus funds may be limited according to the applicable terms.
• It is not possible to claim multiple bonuses at the same time.
• A bonus may only be used in the games or sections where it is stated to apply.
• If fraud is suspected, 7win game reserves the right to cancel the bonus and suspend the account.

5.3 Promotional Offer Terms

All offers — including weekly rewards, slot festivals, refer a friend bonus, birthday gifts, and cricket bonuses — have their own separate terms. It is advisable to read the relevant terms carefully before claiming each offer. If you have questions about any promotion, please see our Frequently Asked Questions (FAQ) section.

7win game offers the option to bet on cricket, football, and other sports events. All betting activities will be governed by these Terms and the individual rules of each game.

6.1 Bet Acceptance and Cancellation

• Once a bet has been successfully placed, it cannot be changed or cancelled.
• If an event is cancelled or postponed, the funds for that bet will be refunded.
• 7win game reserves the right to cancel bets placed at odds that were displayed incorrectly due to a technical error.
• Bets will be settled after the result is announced.

6.2 Suspicious Activity

If any bet is found to be connected to match fixing or manipulation, it will be cancelled immediately and the associated account will be suspended. Attempting to guarantee a profit by placing bets on opposite outcomes in the same event from multiple accounts ("arbitrage") is prohibited on this platform.

6.3 Casino Games

The rules of the relevant game provider also apply when participating in slots, live casino, baccarat, roulette, and other games. RTP information is available on the game's info page. All games are powered by Random Number Generator (RNG) technology.

7win game believes that online gaming should be a form of entertainment. We encourage all our users to play in a moderate and mindful way. Read our responsible gaming guidelines and set limits for yourself.

• Never bet beyond your financial means.
• Avoid placing repeated bets to try to recover losses.
• Use deposit limit or self-exclusion services if needed.
• If you notice signs of gaming addiction, seek professional help.

This platform is strictly prohibited for those under 21. If you need help, please contact our support team.

7win game reserves the right to temporarily or permanently close a user's account without prior notice for the reasons listed below:

• Violation of any clause of these Terms.
• Providing false or misleading information.
• Suspicion of using the platform for criminal or fraudulent purposes.
• Attempting to hack the account or breach security.
• Managing multiple accounts.

8.1 Funds After Account Closure

If an account is closed due to a breach of terms, any bonus funds in the account will be forfeited. The authority will review and decide on the return of any legitimately deposited funds. If you wish to close your account voluntarily, please contact the support team.

7win game places the highest importance on the privacy of users' personal information. Your information is collected, stored, and used in accordance with our Privacy Policy.

• Personal information is not sold to third parties.
• Data may be analysed for the purpose of service improvement and security.
• Information may be provided to government authorities when required by law.
• All financial transactions are secured using SSL encryption.

For more details about personal information, please read our Privacy Policy in full.

7win game may amend these Terms at any time. In the case of significant changes, an effort will be made to notify users via their registered mobile number or email. Continued use of the platform after any changes will be considered acceptance of the new terms.

10.1 Complaints Process

If you have a problem or complaint, please first contact 7win game via live chat support or email. The support team provides assistance in both Bengali and English 24 hours a day. After receiving a complaint, a resolution will be sought within a reasonable time.

10.2 Limitation of Liability

7win game is not liable if a game or betting session is disrupted due to internet disconnection, device issues, or reasons on the user's side. If a technical error affects the outcome of a bet, that bet will be reviewed for cancellation and a refund.

10.3 Learn More About Us

To learn about the 7win game platform's history, values, and services in detail, please read our introduction and about us page.

If you have difficulty understanding any clause of these Terms or have an objection to any clause, please contact us before using the platform. If you begin using the platform without reading the Terms, you will be considered to have accepted all terms.