Responsible Gaming Guidelines
7win game believes that entertainment is truly enjoyable only when it stays within safe limits. On this page you will learn how to keep your gaming in check and get support when needed.
What Responsible Gaming Is and Why It Matters
Online gaming and betting can be a form of entertainment, but it is only healthy when a player stays aware of their time and money. At 7win game, we believe every player should have a clear understanding — the chance of losing is just as real as the chance of winning, and that must be kept in mind while playing.
Responsible gaming is not just about setting a budget — it is also tied to mental well-being. When someone keeps betting desperately to recover lost money, withdraws from family or work, or starts gambling on borrowed money — that is when it becomes clear that help is needed. You can learn more about our platform, where our core values and commitments are explained.
Every account at 7win game has the option to activate self-control tools. Using these tools, you can set your own daily or weekly deposit limits, session time limits, and temporary or permanent self-exclusion when needed.
Remember: Gaming should never be treated as a source of income. Every bet is an independent event, and past results give no guarantee of future outcomes.
Keep Yourself in Control
7win game provides several tools to help you manage your gaming habits.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and a set waiting period applies if you wish to increase it.
Deposit ControlSession Time Limit
Set a maximum duration for each gaming session. When the set time is up, you will be logged out automatically and receive a summary of how long you played.
Time ManagementTemporary Break
If you want to take a break for a few days, set a cooling-off period of 24 hours to 30 days. During this time, logging in to the account or placing bets will not be possible.
Temporary BreakSelf-Exclusion
Request self-exclusion to remove yourself from the platform for an extended period or permanently. Once activated, the account is fully suspended.
Permanent BreakReview Gaming History
By logging into your account, you can view your betting history, win/loss record, and details of deposit and withdrawal transactions at any time.
TransparencyContact for Support
If you need help activating any tool or with self-exclusion, our support team is available 24/7 via live chat to assist you in Bengali and English.
Direct SupportSet Your Limits
Use the form below to request a deposit limit or session time limit of your choice. Our support team will process your request 24/7 via live chat or email.
After a limit is set, reducing it takes effect immediately; a 72-hour waiting period applies for increases.
Recognise the Warning Signs
If any of the following applies to you or someone you know, it is time to seek support.
Repeatedly betting to try to recover lost money
Hiding the amount you play from family or friends
Betting with savings or emergency funds
Losing focus on work, studies, or family responsibilities
Feeling anxious or restless if you cannot stop betting
Continuing to play on borrowed or loaned money
These signs may indicate a crisis. Do not delay — seek support today to protect yourself or a family member.
Where to Get Help
Acknowledging the problem is the first step. Asking for help is not a weakness.
7win game Support
Contact our 24/7 live chat or email for self-exclusion or any other support. Our team is always ready to help in Bengali and English.
24/7 Live ChatFamily and Trusted Ones
Talk openly with a family member or trusted friend. Often, support from someone close is the greatest source of strength.
Family SupportProfessional Counselling
Consult a mental health specialist or counsellor. Gaming addiction is a treatable condition and specialists can provide effective support.
Professional Support7win game always prioritises player protection. Write to our support team by email or contact us directly via live chat — your request will be handled with confidentiality. Our privacy policy details how we keep personal information secure.
If you feel that your own gaming habits or those of someone you know are becoming a problem, do not wait — contact us today. Support email: [email protected]
Some Tips for Mindful Gaming
Playing responsibly means being honest about your own limits. The following habits will help keep your gaming enjoyable:
- Set a fixed budget before you start playing and do not exceed it.
- Decide on a time limit for each session in advance — use a clock or alarm.
- If you feel upset or frustrated after a loss, decide not to play any further at that moment.
- Avoid betting while under the influence of alcohol or anything else that affects your judgment.
- Never think of gaming as a solution to financial problems.
- Take regular breaks and give time to other hobbies or activities.
- Review your gaming history from time to time to keep your habits in check.
Our terms and conditions contain detailed information about our responsible gaming policy, including account suspension, the self-exclusion process, and user responsibilities.
7win game recommends that platform users regularly self-assess their gaming habits. If you have any questions or want to set specific limits on your account, our support team is always ready.